Our outpatient clinics both at the main hospital in Mti moja along Kahoya road and our town clinic along Makasembo road next to Eldoret hospital are run under the guide of a consultant specialist with a team of doctors, nurses or other health professionals, who are responsible for your care.
You may not always see or meet the consultant when you attend as an outpatient, but the doctor, nurse or other health professional that has seen you will make them fully aware of your condition to ensure continuity of care. Every effort is made to make sure the clinics run on time although emergencies may cause some lateness in which case you will be notified. Tests and investigations may be required to be performed on you and you may be required to wait whilst the results are analyzed and results to be passed to your doctor. Late arrival for your appointment may make you not to be seen.
Outpatient reception bay
On arrival at any of the clinics, kindly let our receptionist on duty to check your details with you. You will then be asked to take a seat and wait for your chance to be seen by the doctor. At the clinic there will always be a named nurse on duty to take care of your nursing needs ensuring that you feel comfortable always. If you require an operation you may be required to be admitted at the main hospital for preoperative assessement and care before the surgery.
Clinics see outpatients in the order of their appointment time, not in the order of their arrival. We will try our best to make sure that we see you at your appointment time. Call us as soon as possible if you need to change or cancel your appointment. Check your appointment letter for contact information. If you don't need any tests or scans, you can make your follow-up appointment before leaving the clinic.